Last Updated: December 15, 2022
This HIPAA Notice of Privacy Practices (“Notice”) describes how MyOme, Inc. and its affiliates (collectively, “MyOme”, “we”, “us”, or “our”) may use and disclose your protected health information (“PHI”) when it acts as a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPPA”) and how you can get access to this PHI. Please review this Notice carefully.
Supplemental Notices. MyOme may provide additional privacy notices to individuals at the time we collect their PHI. These additional privacy notices may supplement this Notice or may apply in lieu of this Notice.
Notice Regarding Customer PHI. In some cases, our customer or partner (e.g., an employer, public health organization, educational institution, laboratory, or clinician) may enter into a written agreement with us where we act as a business associate and process protected health information on their behalf through their use of our services (“Customer PHI”). This Notice does not apply to Customer PHI. Our customers’ respective privacy notices govern their use and disclosure of Customer PHI. Our processing of Customer PHI is governed by the business associate agreements that we have in place with our customers, not this Notice. Any questions or requests relating to Customer PHI should be directed to our customer or partner.
Changes to our Notice. We reserve the right to change the terms of this Notice, and the changes will apply to all PHI we have about you. The new Notice will be available upon request, in our office, and on our website.
MyOme uses and discloses PHI in a number of ways connected to your treatment, payment for your care, and our healthcare operations. Some examples of how we may use or disclose your PHI without your authorization are listed below.
We can use your PHI to treat you and share it with other professionals who are treating you. For example, a doctor treating you for an illness asks another doctor about your overall health condition.
We can use and share your PHI to bill and collect payment from health plans or other entities. For example, if we bill your health insurance, we give PHI about you to your health insurance plan so it will pay for your services.
We can use and share your PHI to administer and support our business activities or those of other healthcare organizations (as allowed by law), including providers and plans. For example (and without limitation), we may use your PHI to conduct quality analysis, data aggregation, review and improve our services and the care you receive, and to provide training.
We may use or disclose your PHI without your authorization for legal and/or governmental purposes in the following circumstances:
We may also use or disclose your PHI without your authorization in the following miscellaneous circumstances:
Except in the situations listed in the sections above, we will use and disclose your PHI only with your written authorization. This means we will not use your PHI in the following cases, unless you give us written permission:
In some situations, federal and state laws provide special protections for specific kinds of PHI and require authorization from you before we can disclose that specially protected PHI. In these situations, we will comply with the more stringent state laws pertaining to such use or disclosure. If you have questions about these laws, please contact MyOme as set forth below.
Under HIPAA, you have the right to:
You can complain if you feel we have violated your rights by contacting us using the information set forth below.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.
For certain PHI, you can tell us your choices about what we share. If you have a clear preference for how we share your PHI tell us what you want us to do, and we will aim to follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your PHI if we believe it is in your best interest. We may also share your PHI when needed to lessen a serious and imminent threat to health or safety.
We are required by law to maintain the privacy and security of your PHI.
We are required by law to notify you in the case of a breach of unsecured PHI.
We must follow the duties and privacy practices described in this Notice and give you a copy of it.
We will not use or share your PHI other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
If you have any questions about our privacy practices or this Notice, or to exercise your rights as detailed in this Notice, please contact us at *protected email*.
We are happy to answer any questions. Contact us at *protected email* with any questions or to keep apprised of any development, provide your name and email information.
OFFICE and LAB: Menlo Park, California